Hotelier's response :
Dear guest,

Thank you very much for your detailed feedback and for your kind words about our team's English skills! We are delighted that you found our staff helpful and your room perfect for your overnight stay.

We have taken good note of your suggestions. Regarding the common area, please do not hesitate to ask us next time; we usually allow our guests to use the breakfast room for a quick dinner. We also appreciate your feedback about the shower and the window, as it helps us improve our facilities.

We hope to welcome you back soon on your next trip!

Best regards,
Noémie

Hotelier's response :
Dear Guest,

Thank you so much for choosing to stay with us for the second time! We are delighted to hear that you had another excellent stay at the Brit Hotel Montauban.

It is great to know that you enjoyed our convenient location and that our receptionist’s recommendations helped you find a nice place to eat nearby. We are also glad that you appreciated the quietness of our rooms, as we strive to provide a peaceful environment for our guests' travels.

We look forward to welcoming you back on your next journey!

Kind regards,
Noémie

Hotelier's response :
Hello,

Thank you for taking the time to share your experience with us. While we are delighted that our reception team and the quality of our breakfast met your expectations, we sincerely regret the inconveniences you encountered in your room.

We apologize for the lack of preparation for the third bed and the condition of the bedding you reported. Please be assured that your comments have been shared with our housekeeping team to strengthen our quality controls and replace any damaged linens.

We look forward to welcoming you back and providing you with an experience that fully meets your expectations at the Brit Hôtel.

The Management
Noémie

Hotelier's response :
Dear Guest,

Thank you for your feedback! We are delighted to hear that everything was to your satisfaction during your stay with us.

We look forward to welcoming you back to Montauban in the near future.

Best regards,
Noémie

Hotelier's response :
Dear Guest,

Thank you for your kind review! We are delighted that our location and value for money met your expectations for your overnight stay.

It is a pleasure to hear that you found the room clean and well-equipped, and that our staff made you feel welcome. Providing a pleasant and convenient experience is our top priority.

We look forward to seeing you again soon!

Best regards,
Noémie

Hotelier's response :
Dear,
Thank you so much for this excellent review!

We are absolutely delighted to read that you were so impressed with your stay and that you will definitely look for Brit Hotels again! This is the highest compliment we could receive.

We are proud that you highlighted:

The very welcoming and helpful nature of our staff.

The cleanliness and space of your room.

The excellent range of local produce offered at breakfast, which we strive to make both plentiful and tasty.

We sincerely apologize for the inconvenience you experienced with the Wi-Fi connection. We understand how crucial reliable internet access is, and we regret that you couldn't connect properly. We are currently addressing this technical issue to ensure seamless connectivity for all our future guests.

We hope to have the pleasure of welcoming you back soon for another stay!

Sincerely,
Noémie T.