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Our customers recommend it   4.7/5  sur 176 avis
Our customers recommend it4.7/5 on 176 reviews
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Reviews - Brit Hotel Montauban

100% genuine reviews
Satisfaction
Index
94 %
From H&E, the 16/02/2026
couple - 50-59 years - Date of stay : 14/02/2026

Everything was OK...


Hotelier's responseHotelier's response :

Dear Guest,

Thank you for your feedback! We are delighted to hear that everything was to your satisfaction during your stay with us.

We look forward to welcoming you back to Montauban in the near future.

Best regards,
Noémie

100 %
From M. Davies P., the 15/02/2026
couple - 70-79 years - Date of stay : 14/02/2026

Satisfactory, the room and hotel were convenient for our overnight stay because of cost and location. We were pleased with both the location and the rooms cleanliness and facilities. the staff were helpful and pleasant.


Hotelier's responseHotelier's response :

Dear Guest,

Thank you for your kind review! We are delighted that our location and value for money met your expectations for your overnight stay.

It is a pleasure to hear that you found the room clean and well-equipped, and that our staff made you feel welcome. Providing a pleasant and convenient experience is our top priority.

We look forward to seeing you again soon!

Best regards,
Noémie

80 %
the 28/11/2025
couple - 60-69 years - Date of stay : 28/11/2025

Excellent … we will definitely look for Brit hotels again . We were very impressed .


Hotelier's responseHotelier's response :

Dear,
Thank you so much for this excellent review!

We are absolutely delighted to read that you were so impressed with your stay and that you will definitely look for Brit Hotels again! This is the highest compliment we could receive.

We are proud that you highlighted:

The very welcoming and helpful nature of our staff.

The cleanliness and space of your room.

The excellent range of local produce offered at breakfast, which we strive to make both plentiful and tasty.

We sincerely apologize for the inconvenience you experienced with the Wi-Fi connection. We understand how crucial reliable internet access is, and we regret that you couldn't connect properly. We are currently addressing this technical issue to ensure seamless connectivity for all our future guests.

We hope to have the pleasure of welcoming you back soon for another stay!

Sincerely,
Noémie T.

100 %
the 12/09/2025
Family - 60-69 years - Date of stay : 04/09/2025

Sejour tres agreable

100 %
From Alan C., the 05/07/2025
couple - 70-79 years - Date of stay : 05/07/2025

Everything was fine.
Very comfortable with a functional bathroom and good air conditioning.
Very friendly staff

100 %
the 19/02/2025
couple - 60-69 years - Date of stay : 19/02/2025

Very good value indeed. The surrounding area isn't great - you are on a ring road with no obvious walking available even for a stroll. But for a night's stopover it was perfectly good.

100 %
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All the pricing and availability information presented on our website is updated in real time. This way you have the guarantee of availability at the time of your reservation.

Free
Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.